Scope, fee and delivery
We agree the review areas, exclusions, access method, fee and delivery timing before work starts. Tell us about any immediate concern during the first conversation.
One-off Microsoft 365 review
Microsoft 365 health checks
for smaller businesses.
Get a clearer view of your Microsoft 365 setup. We review the agreed areas, explain what we find and give you a written list of priorities and next steps.
Review scope
Know where you stand.
We agree the systems and review areas with you first. Findings reflect the access and evidence available during the review.
ACCESS
Accounts and administrator access
Review how users and administrators access the environment, how permissions are assigned and where ownership needs to be clearer.
SECURITY
Security configuration
Review the agreed sign-in and security settings, identify practical gaps and explain which changes need further investigation or a separate scope.
LICENSING
Licences and service use
Compare assigned licences and the features the business needs. Any subscription change should be checked against dependencies and contract terms.
DEVICES
Device management
Review the agreed device-management setup and responsibilities, including how supported devices join, receive policies and leave the business.
RECOVERY
Backup and recovery readiness
Review what is covered, who is responsible and what evidence exists for recovery. Restore exercises or new backup services are separately agreed where needed.
PRIORITIES
A written plan you can use
Receive findings with priorities, the reasons behind them and proposed next steps. We distinguish confirmed findings from areas that need more evidence.
Your starting point
Agree the review before granting access.
A review with clear limits
This is a configuration and readiness review. Compliance certification, penetration testing, emergency response and implementation work require a separate agreement.
Your choice of next step
Remediation is quoted separately. You can use the written priorities with your existing team, another provider or LM Cloud.
How it works
From questions to priorities.
01 — SCOPE
Start with the business concern.
Discuss the tenant, current support arrangements and what you need to understand. Agree the scope, access and fee.
02 — REVIEW
Examine the agreed areas.
Review the available configuration and evidence. Clarify uncertainties with your team and record the boundaries of the assessment.
03 — NEXT STEPS
Walk through the findings.
Receive a written, prioritised report and discuss practical options. Any implementation or ongoing support is scoped separately.
Related help
Choose your next step.
ONGOING SUPPORT
Microsoft 365 support
An ongoing arrangement for agreed platform administration and support.
Read moreBROADER IT
Managed IT & Cloud
Discuss support across the wider systems your business relies on.
Read morePRACTICAL ADVICE
What should a health check cover?
Five review areas, a preparation checklist and the findings to ask for.
Read moreA clearer starting pointUnderstand the setup.
Understand the setup.
Agree what comes next.
Tell us what prompted the review and who currently looks after Microsoft 365. We can discuss the right scope and what access would be needed.
Scope, access, fees and timing agreed before work starts.