Senior IT support.
Cloud, software & AI.
Built around your business.

You give us 30 days' notice in writing. We hand over a documented runbook of every policy, every admin account, every automation we touched. Where the licences are concerned, you already own them — there's nothing to transfer back. We've never had to do this acrimoniously; we'd rather you go quietly than stay unhappily.

Yes. We run hands-on AI automation workshops that show your team where practical AI fits in your day-to-day — from automating repetitive admin and document handling to drafting, triage, and reporting. We start by mapping your real workflows, identify the highest-value automation opportunities, then prototype them with you so you leave with working examples, not just slides. Sessions are tailored to your tools (Microsoft 365, your line-of-business apps, and more) and pitched at the right level for your team.

Our usual business hours are Monday to Friday, 9 a.m. to 6 p.m. UK time. Any extended or out-of-hours support must be agreed separately in your service scope.

We agree the systems and controls to review before starting. Depending on your environment, this can include identity, devices, backups, Defender and data-loss prevention. You receive prioritised findings; remediation and ongoing monitoring are scoped separately. Where relevant, we map recommendations to Cyber Essentials requirements. Alignment is not a claim of certification.

Yes. We agree a transition plan with you and your current provider, including access, documentation, responsibilities, risks and the handover date. The schedule depends on your systems and the cooperation needed.

Yes. We're UK-based but the platforms we work on aren't — we run M365, Google, AWS and GCP tenants for clients across Europe, North America and Asia. The only practical constraint is some overlap with UK business hours; we work with most time zones, from -8 to +9.