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About LM Cloud

Two people.
Twenty years of
opinions on IT.

LM Cloud is a small, deliberately senior UK IT consultancy. Two directors, no juniors, a clientele built one conversation at a time. We don't have a sales team — we have engineers who answer the phone.

§ 01 — How we got here

Started in 2017.
Still answering the phone.

LM Cloud Consulting was founded in Warrington to do one thing well: run cloud platforms for small UK businesses without the usual layers of account managers and 36-month contracts. We've grown by referral and stayed small on purpose — two directors, both senior, both on every kick-off call.

Director One

Co-founder · IT, security & web

Twenty years across M365 administration, security operations and web engineering. Writes most of the security reports, runs the day-to-day client work, and answers the phone when something breaks. Based in Warrington.

James Davies

Co-founder · AI, automation & data

Background in data engineering and applied AI, with the last few years leading automation work for UK SMBs. Leads on the harder integration projects and the AI & Automations practice.

§ 02 — How we operate

The week, the month,
the quarter.

The same handful of rhythms every client gets. No retainer mystery, no surprise invoices.
Daily
Monitoring + helpdesk
On-shift senior responds within the hour
Weekly
Written client update
What we did, what's queued, anything noticed
Monthly
Security & compliance report
3 pages, plain English, board-readable
Quarterly
Strategy + licensing review
Live session with you, written follow-up
9 yrs
Operating
Through 3 major M365 redesigns
60+
Retainers run
Across UK, EU and US clients
<4 hr
Avg response SLA
Business hours, often faster
0
Lock-in contracts
Monthly notice, always
§ 03 — The boring legal bit
Want to work with us?

Pick a time
that suits. We'll show up.

Thirty minutes with a director. You explain what's going on, we ask sharp questions. No follow-up sequence.

A director will reply within 4 business hours · Mon – Fri, 9 – 6 UK